Smartwatch FAQ
GENERAL SETUP & PAIRING
- How do I uninstall the Wear OS by Google app?
- How do I power on my smartwatch?
- How far away can my smartwatch be from my phone and still be connected?
- How do I update Wear Os by Google through the Google Play Store?
- Why can't I pair my smartwatch to my phone?
- How do I unpair my smartwatch from my phone?
NOTIFICATIONS
SMARTWATCH FEATURES & FUNCTIONS
- How do I enable my smartwatch screen to be always on?
- How do I listen to and store music on my smartwatch?
- Why is my touchscreen not responding to taps in water?
- Does my smartwatch have a microphone and/or speaker?
- Can my smartwatch track my sleep?
- Does my smartwatch have NFC?
GOOGLE FEATURES
- How do I use Google Play Music on my smartwatch?
- How do I edit my daily step goal and other Google Fit settings?
- How do I set up and use Google Pay?
- What are my Move Minutes and Heart Points based on?
- How do I manually log exercise using Google Fit Workout?
- How do I set up “OK Google” voice activation for Google Assistant?
BATTERY
- How do I disable Battery Saver?
- I've placed the smartwatch onto the charger. Why do I not see the charging indicator on the display?
- How do I exit Battery Saver?
- How can I tell when my smartwatch is charging?
- How do I conserve battery life?
- What is Battery Saver?
SYNCING & TROUBLESHOOTING
- My smartwatch keeps disconnecting when in bluetooth range of my phone. How can I fix this?
- How do I factory reset my device?
- My battery won’t charge past a certain percentage. How can I fix this?
- How do I make sure my smartwatch’s software is up to date?
- How do I re-pair the same smartwatch with the app?
- My smartwatch’s update download failed or is taking too long. How can I fix this?