We do not recommend trying to change the battery yourself, as the internal movement can be damaged in this process. You are also welcome to take your watch into a local reputable jeweler to see if they can change the battery. However, if the watch’s movement is damaged or the watch becomes water damaged because of seal problems, the warranty may become void.
To have your battery replaced in our authorized repair center, you can create your repair request online in the repair website.
Click here to access the repair website.
You will be led through the following different steps:
Step 1: Choose your product
Select your product category and place a repair order.
Step 2: Select your repairs
Review repair order, print out the shipping label and send your product to our expert technicians.
Step 3: Send your watch to us
Receive email updates after evaluation. Track the repair status online and pay online.
Step 4: Receive your product
Your serviced product will be shipped back to you; Return shipping tracking information (US/Canada only) will also be provided.